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Recruitment Industry

Recruitment is an established and flourishing market sector. According to the Recruitment and Employment Confederation the market has an annual turnover of £26 billion.

Flexible working practices, ongoing skills shortages, fluctuations in output, seasonal demands and legislative burden all contribute to the countless opportunities to supply temporary staff, both in volume and as one off arrangement, and source suitable candidates for permanent roles. Indeed recruitment consultancies play a vital role in providing flexibility, efficient and cost effective access to candidates and specialist market knowledge.

Travail offers two main services to the marketplace: the provision of Temporary Workers, and the introduction of potential Permanent Employees. We operate across a variety of sectors including Clerical, Accounts and Sales, Industrial unskilled labour, Industrial skilled, Catering, Driving, Technical, Executive and the professions.

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 Recruitment Industry
Travail Franchise
Franchise Territories
Investment & Rewards
Dedicated Support
Discovery Days
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Environmental Policy
Case Studies
Your Next Step

Travail Franchise
Recruitment impacts on every sector of the UK economy and a Travail Employment Group franchise offers you the opportunity run your own business in this sustainable market sector.

Founded in 1977 Travail's National Network consists of both franchised and wholly owned branches. Not only do we offer a franchise business model but we run it too. Our first franchise office opened in 1985 and since that time we have built an enviable reputation in supporting our franchise partners to run their own recruitment business with the security of a market leader in our industry.

Because we're recognised and established in the market as experts, we attract high calibre individuals to work for us, and through our prime locations, on-line media and effective sales and marketing initiatives, we generate a national database of candidates and clients.

We are members of the Recruitment and Employment Confederation (REC), the governing body of the industry and full members of the British Franchise Association (BFA). Our CEO, who sits on the Employment Policy Committee of the REC, further strengthens our commitment to ethical and professional operation.

We are also proud winners of Franchise Marketing Awards, Best Marketing Support 2009 and a British Franchise Award 2002.

A Travail franchise offers you the opportunity to build a lucrative and sustainable business. Turnover can be high, with profit margins that are the envy of our industry. Our business extends across countless industry sectors with numerous operating divisions. Our strength comes from being locally owned and locally managed giving us the ability to work with companies at a local level and truly understand their working culture and business environment. With comprehensive, ongoing training, you are able to develop your business to complement not only your previous experience but also to maximise the opportunities predominant within your geographical territory.

As a Travail franchise partner, not only will you have the opportunity to integrate into a nationwide network, you will be granted an exclusive territory with multi branch potential. Working to a proven business system, utilising the Travail name, branding and materials allows you the opportunity to become quickly operational.

Further benefits of Travail's established model include:

  • Proven quality systems
  • Operating Methods
  • Head Office support
  • Corporate Learning Centre
  • Dedicated temporaries payroll and client invoicing
  • Travail Website

    In addition you will benefit from:

  • Dedicated Franchise Support
  • Corporate Learning Centre Training programs
  • Bespoke Training and Coaching
  • Combined knowledge of your fellow franchisors at a quarterly Franchise Forum
  • Annual Awards Dinner
  • Commitment to the belief that your success is our success

  • Franchise Territories
    Our franchise offices supply temporary and permanent staff to companies within a protected territory. Each territory has a geographical area large enough to incorporate a multi site network allowing you and your business the opportunity to grow. Each franchise is its own local recruitment business and uses the strength of our prestigious national brand to build its reputation.

    Territories are carefully selected to ensure that there is sufficient potential to develop a strong, viable business. You will be the only Travail office trading in your territory, whilst also having the having the opportunity and support to develop relationships with neighbouring offices and enhance business opportunities. Click here for a full list of our offices.

    Your office will usually employ two or three staff during the start up phase, increasing for mature offices. All offices operate from town or city locations approved by us, in line with corporate standards. All offices use the same proven quality accredited systems and have access to a comprehensive range of head office, payroll and field support functions.

    We consider applications for all areas in the United Kingdom where we are not already represented. We are particularly interested in the following locations:

    North East - including Newcastle, Middlesbrough, Washington, Gateshead, Durham
    North West -including Blackburn, Burnley, Bolton, Preston, Wigan
    Oxfordshire - including Oxford, Abingdon, Banbury, Bicester, Didcot, Henley-on Thames, Thame, Witney
    Berkshire - including, Ascot, Bracknell, Reading
    Buckinghamshire - Milton Keynes
    Bedfordshire - Luton
    Hertfordshire - Stevenage, Hitchin
    M25 orbital/corridor - all areas
    Hampshire - including Southampton and Portsmouth

    Branch Locator

    Investment and Rewards
    The total investment requirement, including initial set-up costs and provision for working capital, will typically be in the range of approximately £30,000, including a working capital of approximately £15,000 if you choose to factor your business. If you choose not to factor your business, your cash-flow needs will be considerably higher and this reflects in the working capital requirement. We will be happy to discuss options available to you at the time of meeting, including the Enterprise Finance Guarantee.

    The initial franchise fee is £12,000, which includes a stationary and marketing pack worth approximately £1500.

    Growth and speed of payback will depend on many factors, not least amongst which will be access to working capital and the level of investment that is devoted to staff headcount, training and development. Whether investment in headcount is carried out straight away or as the office develops over time, we have found a direct causal link between the number and quality of recruitment consultants working in an office, whether company or franchise owned, and the results of that office.

    Our successful franchisees are a cross section of those with recruitment experience and those with no previous experience of the industry - a great testimonial to our dedicated support and proven formula for success.

    Dedicated Support
    Both Travail Employment Group and your dedicated Area Franchise Manager have a wealth of experience, and specialist knowledge, of both the recruitment industry and business management. We pride ourselves on the level of training and marketing support we offer. This coupled with our corporate head office training is one of the reasons why our franchisees are so successful. Some of the support that a Travail franchisee will benefit from is:

    Operating Methods Manuals - All franchisees are provided with copies of these comprehensive Manuals, which detail policies, philosophies and day-to-day systems and procedures. The Manuals are updated regularly to keep you abreast of legislation, market changes and ways of exploiting new business opportunities.

    Pre-Opening - Having worked with you to identify a viable territory, we will help you to prepare a detailed business development plan, assist in the selection and refurbishment of premises, signage, and staff selection. We will also help you to identify potential client companies, and collate information on competitors. We will also assist in introducing you to banks with specialist Franchise and Factor Units.

    Office Launch - Your Franchise Manager will be working with you and your staff, helping to establish a client base, and structure your day to day activities. They are committed to supporting you through all stages of business development, ensuring you and your team have the knowledge and training to secure face to face appointments with potential clients. Other in-house staff provide specialist input and assistance as required, including preparation of a detailed marketing plan to launch your business. Our franchise fee includes a comprehensive selection of marketing and stationery materials, worth approximately £1500, to support your local opening launch.

    Ongoing Field Support - The Franchise Team is available to continue working with your operation on a regular basis. This allows you to commit to the continued motivation and development of you and your branch staff, their skills and the strategy and offer of your recruitment business to the local market.

    Formal Training - Our Corporate Learning Centre carries out comprehensive courses ranging from the essential "basics" of the recruitment industry through to advanced sales and management techniques. These courses are held throughout the year. We have two purpose designed and fully equipped training suites, one at our head office in Gloucester and a second at our Loughborough offices. Courses are open to administrators, consultants, branch managers and indeed franchisees. As a Travail Employment Group franchisee, not only will you be adopting a proven business formula, our support services will help you to develop your own successful venture in one of the most exciting and profitable industries in the UK.

    Payroll and Sales Ledger Services - Undoubtedly one of the most notable support features for Travail franchisees, particularly as the cost of the software is included in our franchise royalty. We provide the temporary staff payroll data, client invoices and all the financial information needed to run your office efficiently and cost effectively. Thus giving you the freedom to concentrate on expanding and developing your business.

    Insurances - Individual policies for Public and Employer, and Professional Liability are arranged by us at preferential premiums.

    Market Research - Our ability to identify and respond to trends in a constantly changing employment market has been, and still is, a cornerstone of Travail's success. Our business format is constantly updated to meet the changing requirements in the market place.

    Committee Forum - As a franchisee you will be invited to attend quarterly franchise committee meetings, established to facilitate discussions aimed at furthering Travail's national operation and success.

    Awards Dinner - At the Travail Employment Group Awards Dinner you and your staff will celebrate the success of all the Travail offices, and have the opportunity to compare your experiences, share your success and frustrations (!) and forge closer working relationships with others in the network.

    Marketing and Communications

  • Brand reputation and development
  • Websites - www.travail.co.uk providing free promotion of all open vacancies
  • Sales literature, printed stationery, corporate gifts
  • Advice on local marketing and communications activity
  • Client development support materials
  • Corporate exhibition stands


  • media advice, templates and job board agreements
  • PR and corporate profiling
  • Candidate care and attraction programme
  • Preferential rates negotiated on all major job advertising websites


  • Temporaries payroll system
  • Invoice preparation and distribution
  • Established working relationships with High Street banks to assist you with smooth, predictable cash flow
  • Management reports and statements


  • Provision of template contracts, letters and Staff Handbook to cover HR issues
  • Advice, support and guidance on Personnel, Health and Safety, Quality and Procedure aspects
  • Notification of relevant changes in Employment Law
  • In-house Management training courses

  • Discovery Days
    We understand deciding to run your own business is a big decision. You need to be able to make an informed choice.

    With this in mind, we would welcome the opportunity of inviting you to our Head Office based in Gloucester to see, first hand, the strength of support available to you through the term of our partnership, and to be able to see a Travail branch in operation.

    This is an informal day, where our teams are happy to share their various job functions with you and discuss exactly how they help and support you in building a strong viable business.

    This will also be the opportunity to meet your Travail Franchise Manager who will assist you with business and finance planning, introduce you to franchise experts within major banking organisations and will be on hand throughout the process to ensure your new business opens smoothly and to plan.

    Experience of the recruitment industry is not a prerequisite - but we would expect you to have the ability to develop long-term customer relationships. Ideally you will have strong communication skills and the ability to motivate your team. These are just some of the attributes needed to succeed.

    If you have a commercial background, ideally with sales and people skills, are enterprising and prepared to take an active role in the business, we can provide you with all the tools you will need to run your own successful recruitment business

    Ultimately you can make the profits with our support. Our successful franchisees are a cross section of those with recruitment experience and those with no previous experience of the industry - a great testimonial to our dedicated support and proven formula for success.

    Environmental Policy
    The management of Travail Employment Group is committed to the maintenance and improvement of the environment. To this end they have an Environmental Policy to achieve these goals, including controls on resources and recycling.

    Energy wastage is controlled by all staff turning off electrical equipment when it is not required.

    Confidential documents are shredded for recycling.

    Toner cartridges are returned to suppliers for recycling.

    Every effort is made to recycle redundant equipment such as PC's, mobiles and other appropriate office machines.

    Staff having the benefit of a company vehicle are restricted in choice to ensure it is both fuel efficient and environmentally friendly.

    Ultimate responsibility for this policy is that of the CEO. Compliance is delegated to all company managers who are responsible for ensuring that staff are both aware of and complying with the policy.

    Rachael Clements - Trowbridge

    I am able to run my own business, with extensive back up and support, professional knowledge is available to me at all times, and Travail are always there to help. Travail is as committed at driving the business forward as I am. The support available from marketing and training to day-to-day issues of running a business is exceptional.

    Steve & Julie Ward - Bury St. Edmunds

    Travail continues to share their knowledge and experience with us. They are always on hand, and will do whatever possible to ensure we have the support we need to succeed in an ever-changing market place.

    Case Studies
    Lisa Abel and Zoe Inman - from a single branch to a multi office territory.

    Zoe Inman loved the company she worked for so much, she bought a part of it, not only following in the footsteps of the Franchisee she worked for at the time, but in joining her as a Franchisee in order to develop a regional network through their combined efforts.

    With a progressive career in recruitment, rising quickly through the ranks from Trainee Recruitment Consultant to Interim Branch Manager in record time, she returned to work full-time in February 2007 as not only a new mother but also a business owner.

    Having proved her ability to quickly learn not only the principles of on the job but the delivery of outstanding recruitment solutions, whilst managing an effective recruitment team, Zoe was keen to be a part of Travail's plans for expansion and was delighted to become a franchise partner with existing Franchisee Lisa Abel.

    "I had managed the team in Newark for a short time and with the help of the Lisa and Travail's Franchise Support knew the industry and market-place well. This has been the best decision I have ever made. The whole ownership, responsibility and knowing I can make it happen is a challenge and one I am enjoying everyday." says Zoe.

    Zoe and Lisa have proven themselves to be both a passionate and winning team, with Grantham turning over more than £1million in 2009, its 2nd full year of trading. In addition they have further developed their network, having taken on a 3rd office in Doncaster at the start of 2009.

    Lisa feels that the partnership has been successful for them because: "We have been able to work to the best of our abilities in the areas that are our individual strengths, and Travail have been able to support and help us to develop in those areas, both recruitment and as business owners that we didn't know"

    Their combined background now incorporates industrial, skilled, technical, executive, commercial and accountancy recruitment on both ad hoc and volume temporary and permanent basis. Ultimately Lisa and Zoe, both independently chose Travail over the competitors as in the area they "had a reputation for quality solutions and service and a brand that celebrated the fusion of a National company supporting a local owned and managed enterprise".

    They are clear that they continue to learn about running their own business and this is where they calls on the expertise and infrastructure of Travail Employment Group as an established franchisor. Prompt answers to a range of operational questions, day-to-day training and development support, together with financial and property advice have all been invaluable resources.

    "We look forward to the future challenges, and are sure that we will continue to build on the successes to date. Despite the economic statistics constantly proffered we are proof that if you work hard enough you can not only survive but be very successful in the recruitment market."

    Rachael Clements - an already experienced recruiter...

    Rachael took over the Trowbridge branch of Travail in February 2010. Having worked for the previous franchisee for 6 years until his retirement, she had an excellent background in recruitment. Rachael had already benefited from field based Franchise Support during her time as a consultant, so was confident that with continued support from Travail she could grow the business further.

    Although having an extensive knowledge of recruitment, Rachael had never been exposed to the management and development of staff, or indeed the intricacies of running a business. "From the day I decided to take over the business Travail helped and supported me every step of the way, enabling me to focus on what I knew I was good at, developing and servicing the business."

    Rachael knew there were a number of areas she wanted to change including a move to shop front premises. Travail helped Rachael with everything from reviewing the potential premises that she felt would be suitable, to measuring up, negotiating lease terms, and the numerous additional key tasks that as new business owner she was not necessarily aware of. "Rachael feels it would be true to say that "Travail's support was invaluable at this time."

    Rachael chose Travail, as she had already been exposed to their operating methods and business model over the 6-year period, and felt that this had contributed extensively to the success of the business.

    Rachael continues to utilise Travail's knowledge and support in further growing her commercial business, as well as diversifying into the industrial and skilled market place, where she has already seen both the temporary and permanent divisions grow.

    Steve & Julie Ward - Field Sales Executive & Retail Regional Manager

    Steve and Julie were looking for a new challenge after working hard to achieve success in their previous careers. They felt the time was right to use the experience they had gained and channel this into a joint venture, allowing them to work together running their own business. As Julie had previously worked with agencies for her staffing requirements, she felt this was an area she would like to be involved in on a different level.

    Having considered a number of business options, Steve and Julie chose Travail as they liked their honest, open friendly approach, and they were also impressed with the amount of knowledge Travail had about not only the territory, but also the strength of relationships built with the current client base. This they felt would allow them to continue to work with existing clients, whilst maximising on new business opportunities. Steve and Julie also received extensive support & training from Travail both in the field and at the Corporate Learning Centre, in all aspects recruitment practices and legislation.

    Since taking over the Bury St Edmunds office in April 2006 Steve and Julie have drawn on their individual strengths and not only increased business in their existing clients, but built long standing relationships with new clients. They have exclusive contracts with major employers in the area, and have increased their business year on year, almost doubling their turnover by year three. After winning the Travail Outstanding Achievement Award in 2010 Steve and Julie have successfully launched a new division focussed on the lucrative permanent commercial placements market, and have recruited an additional consultant to enhance their team of 3.

    Future plans include a strategy to continue strengthening and expanding the potential of the Bury St Edmonds office in addition to looking to the wider territory to ensure that all revenue streams are captured in the surrounding areas.

    Your Next Step
    Like operating any business owning a Travail franchise is demanding, challenging and never boring. Done well it can be extremely rewarding.

    If you are interested in what you have read and would like further details, then you can request a full information pack by contacting: Alison Penney National Franchise Manager on 01452 420700 or 07901 711764 or emailing her at alisonp@teg77.com

    We look forward to discussing our proposed partnership further. Recruitment and Employment cinfederation

    Travail Employment Group Ltd, 24 Southgate Street, Gloucester, GL1 2DP

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