Lincolnshire Grantham 17992 Temporary Customer Index Scheduler [email protected] 30002021

Index Scheduler

Job Ref No: 30002021
Location: Grantham
Branch: Grantham
Sector: Customer
Type: Temporary
Full-time or Part-time: Full-time
Pay: £8.65 p.h.

Index Scheduler
Temporary to Permanent

We require an Index Scheduler to join our client’s large international company based in Grantham. The scheduler is responsible for recruiting, training and managing telephone based Customer Service Assistants who make outbound calls for the UK, Europe and Australia

You will be working with the bespoke built Index platform to make the monthly call schedule and maintain caller quality via quality assurance of calls made

The Scheduler also plays a key role in ensuring the smooth running of the operation keeping on top of client customer service

Key skills required for this role are:
• Organisational and scheduling skills
• Proactive approach to problem solving and taking the initiative
• Confidence dealing with people at every level
• Tenacity to see projects through to completion
• Strong communication, both written and verbal
• Passion for customer care
• Excellent team player

You will be using their bespoke built Index Platform specific to industry, Excel, Outlook, telephones and assisting with the general administration in the office. Hours are 9am – 5pm Monday – Friday (37 per week) with an immediate start.

To apply for this role please email us an up to date copy of your CV to [email protected]

This is being advertised on behalf of Travail Employment Group acting as an Employment Business in this instance.

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