Sales / Customer Service Manager! - £30,000 - £38,000 OTE - Beeston - Free Parking.
Are you looking for a new and exciting career starting January 2019?
Due to company relocation we are delighted to be recruiting a Sales / Customer Service manager for a luxury retail brand based in NG9. Currently servicing 180 stockists in the UK and Europe along with recently signed distributors in Japan, Australia and New Zealand.
Exciting growth plans including launching a new range of outdoor products that will be sold via their own e-commerce and third party e-commerce sites such as Wayfair and John Lewis Online! As this is a new office for the high end brand, you will also be responsible for building your own vibrant sale's teams and as the sales / customer service manager you will lead by example at all times. With celebrity endorsement's these are products and a brand to be proud of!
As the sales / customer service manager you will:
·Creating customer service and sales procedures and implementing them
·Providing the highest possible level of customer service to the company's partner retailers in the UK and Internationally
·Compiling and submitting KPI reports
·General HR within the team
·Overseeing the order processing, enquiries and tele-sales drive
·Maximising the time management of the team
·Liaising with Logistics and Procurement.
·Ability to deal with difficult situations including complaints whilst maintain a high standard of customer service
·Be familiar with Microsoft Word, Excel, PowerPoint and Outlook
·Ability to be cool under pressure
·Have proven experience of being in a similar role
As we are working with this client exclusively you will not have the opportunity to apply for this job elsewhere! Successful candidates will be invited to attend an interview in October with a view to starting in January 2019.
If this sounds like your perfect role as a sales / customer service manager then please apply today or call 01623 510294 and ask for Becky today!
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.